Field Service Mobile App: Installation on Android Devices
Topic
This process is completed by Field Engineers and Service Partners using the Field Service Mobile App on Android devices.
This article reviews the steps to install the Field Service Mobile Application on an Android device.
Environment
- Field Service Mobile App installed on Android or iOS compatible device
- Login credentials for Salesforce Field Service Mobile App
Minimum requirements are as follows:
-
- Operating System: Android 10.0 or later.
- Memory: At least 4 GB of RAM is required, but 6 GB is recommended for optimal performance. Devices with 8 GB of RAM are recommended if you need to prime more than 20,000 records for offline use.
- Google Play Services: Version 18.0.0 or later.
- Android WebView: Version 90.0 or later.
- Wi-Fi or cellular network connection (3G or faster) for the app to communicate with Salesforce.
- GPS capabilities.
Steps
Installation
1. Access the Google Play Store from your mobile device.
2. Search for "Salesforce Field Service" in the search bar at the top of the screen.
3. Tap on the Salesforce Field Service App button to access the install screen.
4. Tap the INSTALL button to begin the installation process.
5. Tap the ACCEPT button at the bottom of the screen to allow Field Service Mobile App access.
6. You will see the application downloading.
7. Once the download is complete, tap the OPEN button to launch the Field Service Mobile App.
Tags: FSMA, Salesforce, Application, Mobility, Android, iOS, iPhone, iPad, smartphone, smart phone, tablet, Timestamp
Application: Field Service Mobile Application
KB ID: 000029831
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