Display studio: Certain buttons will send files to the M3 controlled display for a few seconds and then they will disappear, Play once not selected

Potential Symptoms

  • When certain buttons in display studio are pressed to send content to the M3 controlled display they will disappear after a few seconds even though the duration is set to unlimited.
  • Statuses of buttons that aren't working properly are green, buttons that are working are blue.

Environment

  • Product: AF-3550
  • Component: M3 Controller
  • Control: Display Studio

Cause

  • Play once not selected in button properties. 

Resolution

  1. Right click on the button with a green status.
  2. Select properties
  3. click the blue play once button

KB ID: 000028348


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