Audio: No fiber lights on fiber enclosure POE switch, Tx and Rx are swapped around

Potential Symptoms

  • No fiber lights on the POE switch, digital audio isn't working.
  • Unable to see amplifiers in Dante software but we can see the A to D converter in the fiber enclosure box.

Environment

  • Product: Audio
  • Component: Planet tech POE switch
  • Control System: Dante

Cause

  • Tx and Rx are swapped around on the output of the converter.

Resolution

  • Swap Tx and Rx to get connection between the fiber conversion box and the SS control enclosure.

KB ID: 000028316


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