Daktronics

Unable to communicate to the display; ethernet connection is disabled

Potential Symptoms

  • V1500 is showing unable to connect to the display.
  • Unable to ping the display IP, even though we have the NIC set in range of the displays IP.

Environment

  • Product: Video display, Message center
  • Component: Network Interface Card (NIC)
  • Control System: Venus 1500 V4, Display studio

Cause

  • Network interface card is disabled in network connections.

Resolution

  • Open up device manager and expand the network adapters category. Right click on the correct ethernet connection and enable the connection.

KB ID: 000027812

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