Blank All button does not blank display; Content playing to primary canvas layer

Potential Symptoms

Blank All button not removing an image.
Blank All button does not work.
Blank All button pulls up different image/content.
Stuck on an image.

Environment

Product: Show Control
Component: Display Studio Script buttons
Control System: Show Control

Cause

Blank All button does not blank primary canvas, content is playing to primary canvas layer.

Resolution

Find and change all buttons playing content to the /primary canvas and play it to a zone within the primary canvas (ex. /primary/Fullscreen)
- Refer to Show Control System: How do I create script buttons?

For Temporary Operation

Change the Blank All button to blank the primary canvas layer (this step can also be used to confirm that this is the issue being seen).

KB ID: 000027803

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