The audio fiber box is not assigning a DHCP IP address to the computer
Potential Symptoms
Environment
- Product Family: Audio
- Product: 500HD, 1500HD, 2000HD with Dante Fiber box with Glensound
- Component:
- Control System:
Cause
- The MikroTik router may not have power
- The MikroTik router may have failed
- The network cable between the router and the Planet switch may be plugged into port 1 on the MikroTik Router
Resolution
- Check the wiring to see if there is power getting to the MikroTik
- If it is, verify that the MikroTik is powered on
- Move the network cable between the router and the Planet switch to any of the ports 2-5 on the Mikrotik Router
KB ID: 000027206
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