DWP: How do I perform a hardware/factory reset on the LG Display?
Topic
- Needing to do a hardware reset in preparation for conversion to VCS control.
- After initially working as expected, DWP software will not launch.
- Other errors (offline, on-screen errors)
Environment
- Product: Software and Controllers
- Component: DWP, AWP, LG Display
- Control System: Venus Control Suite, Adflow DMS
Steps
The factory reset option is a hidden service menu option.
To access from the remote:
- Hold down the Settings ⚙️ button for 7 seconds. A service menu should be presented
- Enter the password. This will reenable the remote for the duration of the on-screen display being active
- If you do not know the password, contact Daktronics Technical Support.
- Use the directional ≺ ≻ keys to find the Factory Reset option. It is usually at the bottom of selectable items.
To reset via Admin menu:
- Using the remote, click Settings ⚙️.
- Select Admin from the left-side menu.
- Select Factory Reset.
Related Resources
DWP: Temporary Access when Remote Control is Disabled
DWP Installation Quick Guide DD4821762
KB ID: 000027143
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