Display Modules: stuck in self-test, multiple blank modules nearby.

Potential Symptoms

  • Module may be running a self-test on its own.
  • Power cycling module and reseating cables does not stop the self-test.
  • SATA cable may not be looped from Port A to Port B on the module.
  • May have modules nearby that are blank.
  • Module may have "Pa" for pass code present.
selftest0.jpg

selftest1.jpg

Environment

  • Product:¬† DB-4000, DB-4100, DB-4200, DB-5000, DB-6000, DB-6400, DVX, DVN, GC6, GS6, GT6, GP3, GP4, GPC
  • Component:¬†Module
  • Control System:

Cause

  • Modules that are blank may have an unintended wiring error creating a large loop and a single module is running the Self-Test.

Resolution

  • Locate the wiring error on the display and reconnect SATA cables as intended.
    • May need to refer to SATA layout drawings or test patterns to identify errors.

KB ID: 000024918


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