Second login request for VFC web UI or DMP time sync

Potential Symptoms

Getting a second login request for a password when logging in to the car icon of the VFC's web interface screen or trying to sync the time on the DMP

Environment

Product Family: Transportation
Product: Vanguard
Component: VFC webpage browser interface, DMP time sync
Control System: 

Cause

  • Someone on the customer's end changed the password for the Car Icon login page which is also used for the DMP time sync

Resolution

  • Have the customer check with their software admin or IT group to see what the password is

KB ID: 000020326


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