Daktronics

Web Editor Countdown Values Pause During Other Slides, Enable Animated Content in Venus Control Suite

Potential Symptoms

  • Countdown starts correctly, but gradually the timer becomes too slow to end at the targeted time.

Environment

  • Product Family: Software and Controllers
  • Product: Venus Control Suite
  • Components:  Web Editor
  • Control System: Venus Control Suite Locally Hosted,  Venus Control Suite Daktronics Hosted

Cause

  • Countdown information is not updating when other slides play in the rotation.

Resolution

  • Turn on Animated Content in VCS.
    1. Click on the "Displays" tab on the left-hand menu in VCS.
    2. Select the appropriate display.
    3. Click on the "Scheduling" tab in the display menu on the left.
    4. Under "Animated Content," select "On."
    5. Click the "Save" button up top.

KB ID: 000020183

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