Scoreboard: Wireless scoreboard not responding to console, Incorrect radio settings

Potential Symptoms

Wireless All Sport console will not operate the scoreboard.
Scoreboard/Shot Clock is blank and not responding to console.
Scoreboard will not light up.
One or more scoreboards not lighting in multiple scoreboard setup using a single console to operate them.

Environment

Product: Scoreboard (LED) w/ Radio Receiver
Component: Gen 5 & Gen 6 Radios
Control System: Wireless AS-3000, AS-5000, AS-1600, AS-5500, Wireless OmniSport 2000, MX-1 Console

Cause

Console is set to the wrong broadcast and/or channel setting (radio settings).

Resolution

Power off All Sport Console.
Power off scoreboard.
Power scoreboard back on, making sure someone is watching.
At the end of the boot sequence/POST, scoreboard should display "b#c#" (e.g. b1 c1).
- b1 means broadcast group 1; c1 means channel 1.
- Note: b1 may appear as or be referred to as 61.
Power on the console.
Press CLEAR to start new game.
Select sport code and press enter. For assistance reference: What All Sport code should I use for my scoreboard?
Press CLEAR to modify current radio settings.
Change the radio settings in the All Sport console to match the scoreboard radio settings obtained in step 4, (i.e. B1C1).
- Note: In multiple scoreboard setups using a single console to operate both simultaneously, use the correct broadcast group, but use channel 00 to operate both scoreboards at the same time if scoreboard receiver channels are different.
  - See: Understanding Broadcast & Channel Settings for Multiple Wireless Scoreboards

For Temporary Operation

Can set radio setting to Broadcast 0 Channel 00. This will broadcast on all Broadcast and Channels.
- Not Recommended to leave the console on this setting as it can cause interference with other Daktronics scoreboards in the area.

How do I find scoreboard radio Broadcast and Channel settings when the scoreboard cannot be power cycled? .

KB ID: 000007919

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