Video does not fill display area on VCS, select Stretch to Fill

Potential Symptoms

  • Black bars on either the sides of the display or at the top and bottom.
  • Element does not fill up display canvas when creating new Web Presentation.

Environment

  • Product Family: Message Displays
  • Product: Galaxy Standard 6 (GS6), GP4, GalaxyPro
  • Component: Web Presentation
  • Control System: Venus Control Suite, VCS

Cause

  •    Video is set to "Scale to Fit" under "Stretch".

Resolution

  • Video should be changed to "Stretch to Fill"
    • Video element should also follow DD3185674 so that it does not look distorted.

KB ID: DD4194257


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