Headshot in SportApp Template is Squished, Using the Wrong Headshot

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Potential Symptoms

  •  On some templates, the headshot looks squished.

Remote-Support-LIVEBOOK1-20191211152033.png

Environment

  • Product Family: Software and Controllers
  • Product: Live Book, SportApp
  • Components: Headshots / Insert Graphics
  • Control System: AJT Systems a Division of Daktronics

Cause

  • Some templates are made for Action Shots and not headshots. 

Resolution

  1. The Support Document for that package will tell you if the template should use a secondary headshot.AJT Support Document.jpg

  2. Create an action shot for the players and load them into the Secondary_Headshots folder.

  3. Use the following file as a template: Action Shot.png

  4. The file must be 300x711 pixels like it is in that template.

KB ID: DD4590316


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