Galaxy, Time is off by 1 hour or more, time zone incorrect

Potential Symptoms

  • Time on the display is off by 1 or more hours.
  • Correct time zone selected in Venus Software.

Environment

  • Product Family: Galaxy
  • Product: AF-3200, AF-3220, AF-3400, AF-3500, AF-3550
  • Component: M2, M3 controllers
  • Control System: Venus V3, Venus V4

Cause

  • Time zone or Daylight savings is not set correctly on the controller for the location of the display.

Resolution

KB ID: DD4308387


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