Unable to communicate to VFC using alias to sign

Potential Symptoms

  • Cannot communicate to VM-1020 displays connected to a VFC from Vanguard when multiple displays are configured using alias to sign option. 


  • Product Family: Transportation
  • Product: VM-1020
  • Control System: VFC, Professional software


  • Firmware on VFC is at player version v8.27.0.67.


  • Update player firmware to version or newer. Also Update VIP & Display Firmware package at the same time.

KB ID: DD4303564

Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.