Diagnostics: PLR - Over Temperature

Symptom

  • Potential poor image quality. If the PLR experiences a failure, its associated modules will not be able to play content correctly.

IDM / System Health Events

  • PLR  - Over Temperature

Environment

  • Product Family: Message Displays
  • Product: System Health, IDM
  • Component: 
  • Control System: Venus Control Suite

Cause

  • The ProLink Router (PLR) is exceeding its recommended internal operating temperature.

Onsite Troubleshooting Steps

  1. Inspect the display's ventilation/cooling system and verify that it is functioning correctly.

KB ID: DD4303442


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