Content flipped on display for top and bottom

Potential Symptoms

  • Content meant to play on the top of the display is playing on the bottom.
  • Single line of content is split and separated.
  • Three lines of text, middle line of display is cropped on the top and bottom
  • Content does not appear correct on the display, appears scrambled.

1188828.1.png1188828.3.png

Environment

  • Product Family: Message Displays
  • Product: GS6
  • Component: DMP-8000, DMP-5000
  • Control System: Venus Control Suite

Cause

  • Outputs A and B are swapped on the DMP.

Resolution

  • Access the controller in the display and correct the sata cable routing by swapping sata output A and B.

KB ID: DD4287688


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.