Display partially blank with Valo Visiconn Link ; Unknown

Potential Symptoms

  • Display has partial blank section on specific content.

Environment

  • Product Family: Billboards
  • Product: DB-2100
  • Component: Valo
  • Control System: Visiconn, Venus Control Suite

Cause

  • Incorrect and/or duplicate content scheduled.

Resolution

  1. Verify display is online in both Visiconn and Venus Control Suite.
  2. Remove any content with incorrect size or any that are duplicated.
  3. Verify scheduled content runs on display.

 

Possible symptom:

Db-2100.PNG

KB ID: DD4269889


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