Lane information does not populate, Omnisport 2000 and HyTek Meet Manager set to different number of lanes.

Potential Symptoms

  • The number of lanes in the Omnisport 2000 and Hy-Tek MM appear to not match (e.g. lanes 7 and 8 of Omnisport are always empty or lanes 7 and 8 in Hy-Tek are not getting times from the Omniport) .

Environment

  • Product Family: Sports Product, Timing
  • Product: Omnisport 2000
  • Component: HyTek Meet Manager
  • Control System:

Cause

  • The number of lanes in the Omnisport 2000 do not match the event created in Hy-Tek.

Resolution

  1. Confirm how many lanes should actually be used.
  2. On the Omnisport 2000:
    • Press menu and then 4-1-1 and confirm how many lanes the Omnisport is set up to use.  Make corrections if needed.
  3. In Hy-Tek MM:
    • Go to: Events -> select the event(s) in question -> Look under Prelims / timed finals in the lower right corner or Finals in the lower left corner and confirm the number of lanes is correct.  Make corrections if needed.
    • Hy-Tek.png

KB ID: DD4237542


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