No power to ethernet client radio and no communication to display, Failed QC or Ribbon Cable

Potential Symptoms

  • Unable to communicate with display via Venus 1500 v4 or M2 config.
  • Client radio showing no LEDs lit.
  • Quick Connect does not get 12 Volts DC on pins 3 and 4, yet Controller outputs 12 Volts on Pins A and 1 (J8).

Environment

  • Product Family: Message Display
  • Product: AF-3500
  • Component: M3 Controller, Quick Connect Input
  • Control System:

Cause

  • Quick Connect Card has failed

Resolution

  1. Replace the Quick connect card.

KB ID: DD4197044


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