Troubleshooting Transparent or Clear Shot Clock: Digits Lighting Incorrectly

Article Purpose

  • This article is intended to provide guidance in troubleshooting transparent or clear shot clocks with visually similar issues that have different root causes. 

Environment

  • Product Family: Sports Product
  • Products: BB-2140; BB-2141; BB-2150; BB-2151
  • Components: 
  • Control Systems: AllSport 5000

Troubleshooting Steps

  1. Does the issue resemble Example One (digit segments randomly flashing on one or both digits) or Example Two (both digits simultaneously play random content or blank)?
    • Example One
    • FreakDigits.gif
    • Example Two
    • Garbage Digits.gif
    • For Example One, proceed to Step 2.
    • For Example Two, proceed to Step 5.
  2. Push and hold reset 1. Do the digits blank?
    • If Yes, proceed to Step 3.
    • If No, proceed to Step 4.
  3. Disable FIBA mode. Refer to Shot clock time blanks when press and hold reset button, FIBA mode enabled, DD3005963 for instruction. Does issue resolve?
    • If Yes, your troubleshooting is complete.
    • If No, proceed to Step 4.
  4. Replace harness (and digits if needed) per Shot Clock and Main clock digit segments flash off randomly, Poor Connection in Harness, DD4084380. Check manufacturing date to determine if shot clock was built previous to June 2017. This is located on the shot clock's white part number label. If built prior to June 2017, new digits will need to be ordered and installed as well. Does issue resolve?
    • If Yes, your troubleshooting is complete.
    • If No, proceed to Step 8.
  5. Confirm that the All Sport is using the proper code. Refer to What All Sport Code should I use for my scoreboard?, DD2257097. Change code if necessary and proceed to Step 6.
  6. Is dimming set to none in All Sport? Refer to How to adjust dimming level using and All Sport 5000, DD3753905 for further detail.
    • If Yes, proceed to Step 8.
    • If No, proceed to Step 7.
  7. Set All Sport dimming per The two shot time digits on both transparent shot clocks randomly have digit segments light up or go out at same time, DD2974190. Does issue resolve?
    • If Yes, your troubleshooting is complete.
    • If No, proceed to Step 8.
  8. Secure wiring harness per Transparent Shot Clocks Freeze or act Erratic, Loose Internal Harness, DD4060312. Does issue resolve?
    • If Yes, your troubleshooting is complete.
    • If No, contact Daktronics for further assistance.

KB ID: DD4128640


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.