Prices not updating through FLXR radios, DM-100 receives radio error; Bad client

Potential Symptoms

  • Dm-100 boot up shows 1 network found, but unable to detect displays and get a radio coms error.
  • Server web interface shows RF status connected even though unable to change prices to the display.
  • Server radio web interface shows packets passing between server and client even though unable to detect display or update prices.
  • Using a different radio with the same cabling and antenna works, but original radio does not.
    • RSSI value on original radio is low (around -99 dBm) while new working radio is in normal range.

Environment

  • Product Family: Digit and Price Displays
  • Product: Fl-3000
  • Component: FLXR radios
  • Control System:

Cause

  • Bad client radio

Resolution

  • Replace the radio.

KB ID: DD3611286


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