NovaStar controlled display blank

Symptoms

  • Display is blank even though the sending box, receiving card and Cat 5/6 cables are all verified to be operational

  • Product Family: Multi-Function Card
  • Product: Nova M3 MFN300 LED Multi-Function Card
  • Components:
  • Control System: World Wide Gold, Limited Compliance Gold, NPP Control using transmit common/open protocol
    • This includes but not limited to DVN-4003, J Series, U Series, Q Series​​, JVX, QVN-1000, and ZPN.

  • LED Multi-Function card has failed

  • Replace LED Multi-Function card

KB ID: DD3386662


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