Communication Failure, unable to access internet through router.

Symptoms

  • Communication failure in IDM
  • Unable to connect to any equipment remotely but can access locally when connected to router.
  • Unable to access internet from router but can access internet from modem.

Environment

  • Vlink
  • Valo     

Cause

  • Failed Ethernet cable between modem and router.

Resolution

  • Replace Ethernet cable.

KB ID: DD3164703


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