VLink 4000 VLink 4400 VLink 4500: Why do my VLinks always reset to Overlay mode?

Potential Symptoms

  • My VIP-4500/4400/4000 (VLink) often times will reset to Overlay mode
  • Seems to occur after a full system start up, restart of the VIP, or restart of the DMP-7000 machine or the sign service
 

Environment

  • Product: VIP-4000, VLink-4000, VLink-4400, VIP-4400, VIP-4500, VLink-4500, DMP-7000
  • Components: Overlay Mode
  • Control System: DMP-7000

    Cause

    • Overlay mode is the default mode of the above listed VIP models.
    • Often times during a system restart or boot up the VIPs will return to their default mode.
    • This act of returning to the default mode (none of the other settings in the VIP should be affected) is an intended action of the components.

    Resolution

    • Each site should have some form of a Start Up or Initialize (may have some other name) script button in either the DMP-7000 or Show Control environments that should be ran after a system reboot to make sure the VIP has returned to correct operational status.

    KB ID: DD2781604


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