No serial or Ethernet connectivity to ST-2016

Potential Symptoms

  • ST-2016 will not communicate to the computer with serial or Ethernet.  IP addresses of the computer and the display are within range, and the display boots up fine.

Environment

  • ST-2016 (scorers table)

Cause

  • RS-232 and Ethernet connections inside the Controller box are wired to the wrong ports on the controller.

Resolution

  • Open controller box up and change the wiring configuration so RS-232 and Ethernet are going to the correct jacks on the controller.
    • Correct locations:
    • RS-232 Jack is located on the bottom left edge of the controller. Directly below the memory card and is the jack nearest to input power jack on the enclosure.
    • Ethernet Jack is located on the right side of the controller on the same riser card the fiber output is connected to. The jack is labeled RJ-45 and is opposite of the fiber output jack on the enclosure.

KB ID: DD2230802


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