System Health:CCD Dataline Checksum Error
Potential Symptoms
- A full module, or more typically only a portion of a module, does not show the correct content.
- The malfunctioning area may be blank, stuck ON, or have randomly changing content.
- The malfunctioning area will typically involve at least 8 or more pixels.
- The malfunctioning area may impact just a specific color or may impact all three colors (R, G, B) within the same area.
- Symptoms will not extend past a modules boundaries.
- In rare cases it is possible to have a failure that does not result in a visual outage.
Environment
- Product Family: Billboards, Message Displays, Video
- Product: PL5x, PL8x
- Component: Module (may sometimes be referred to as a tile or panel)
- Control System: IDM, System Health
Cause
Resolution
- Most typically the module has experienced a part failure or damage and the module will need to be replaced.
- Inspect for and remove foreign objects or liquids that may interrupt data flow.
- If applicable, inspect cables and connectors between the receiver card and hub board and between hub board and module.
KB ID: 000020424
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