All Sport Pro iPad or SCU will not load web app; services not running

Potential Symptoms

  • Cannot reach All Sport Pro from the iPad or locally on the SCU.

Environment

  • Product Family: Sports Product, Control System, Software
  • Product:
  • Component: All Sport Pro, Show Control Touchsmart
  • Control System: Studio One

Cause

  • Services not started or installed.

Resolution

  • Start services manually.
    • There will be a Daktronics All Sport Service and a separate service for all sports, start all of them.
  • If no services show up, need to install All Sport Pro software.

KB ID: DD4721372


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