System Health: How do I disable or enable event notification emails?

Topic

  • How do I disable or enable diagnostic event notifications within my System Health subscription?
 

Environment

  • Product: Venus Control Suite, System Health
  • Components: 
  • Control System:

👉The event will still exist; the notification email will just be disabled.  This functionality is helpful for displays being installed.  Technicians can disable the alerts until the display is ready.  

👉The types of notifications are based on the device(s) associated to the display. 

🛠️Administrators have access to the Displays App. 

Steps

  1. Log in to Venus Control Suite.
  2. Select the Displays App from the My apps menu.
  3. Click the display you wish to view diagnostics for.
  4. Click on the Subscription tab.

System Health 

  1. Check the email notification box. 
  2. Scroll down to the System Health Notification section.
  3. Expand each section as needed and place a check by anything you would like to see a notification for.
  4. Click Save. 

Screenshot 2024-03-12 114648.png

Legacy Method: 

KB ID: DD4637411


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.