FLR3-1500 unable to change prices, Detecting extra radio network
Potential Symptoms
- FL-3000/FL-4500 using FLR3-1500 serial radios unable to change prices on any display in the serial radio network.
- DM-100 detects 1 or more networks than it should detect.
- When trying to detect displays on the extra network(s), DM-100 will show ERROR - DISPLAY DNR CMND 05 COM ERR.
Environment
- Product Family: Commercial Digit Products
- Product: FL-3000, FL-3100, FL-4500
- Component: FLR3-1500 Gen. 3 Serial Radios rev. 02
- Control System: FLR3-1500, POS Radio Kits
Cause
-
Server radio detecting an additional client not part of the network, and the DM-100 cannot address the drivers which prevents changing the price on all displays.
Resolution
- Change server and client radios to a different channel.
- Reboot all displays, then the DM-100 and verify it only detects the correct amount of networks.
KB ID: DD3885025
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