Fuelight: Unable to communicate to all displays using wired setup; Displays out of Sync

Potential Symptoms

  • Unable to communicate to all displays.
  • Improper boot up sequence.
  • Boot sequence not performed correctly, potentially due to sudden power outage.
  • One structure shut off by customer and recently powered back up.

Environment

  • Product: Fuelight, FL-3000, FL-4500, Gas, Petroleum, or Fuel Price Display, FL digit product
  • Component: Multi-Pylon setup using FLD3-2000 communication (wired setup)
  • Control System: DM-100

Cause

  • The displays are out of sync.

Resolution

  1. Locate the breaker panel for each pylon.
  2. Power down each pylon (in no particular order).
  3. Power down the DM-100 (unplug the DC transformer from it).
  4. Disconnect the DM-100 for the Indoor Jbox
  5. Power up all pylons at the same time. If that is not possible do the best you can.
  6. Wait for the displays to bootup. Then power up the DM-100.
  7. Reconnect the DM-100 to the indoor Jbox.
  8. Run Detect Displays. Digit and Price Displays: How do I run the Detect Displays function on a DM-100?
  9. Update the display prices. Verify they updated.

KB ID: DD2910575


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.