Display Studio Status Error red, no communication, Router lock up

Potential Symptoms

  • Unable to communicate with message display.
  • Display Studio showing red status.
  • Port/s on router where Ethernet cables from Lantronix, Media converter, POE, etc. connect are possibly:
    • Red
    • Not lit up at all
    • Lit up even with the cable unplugged from the port.
  • Show Control System: Display Studio Status Error 

Environment

  • Product: Sports Galaxy, AF-3500, AF-3550, SS Display, Standard Video Racks
  • Component: M3 Controlled display, Router
  • Control System: Show Control

Cause

  • Router locked up.

Resolution

  • Power cycle router.

KB ID: 000009742


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