DM-100 doesn't power on using the outdoor J-Box, after a new 9 pin to TB circuit board was replaced at the J-Box on a DF-1010 Time and Temp Display

Potential Symptoms

  • DM-100 not powering on using the outdoor J-Box, after a new 9 pin to TB circuit board was replaced.
  • The 12vdc power voltage at the J-Box 9 pin to TB circuit board pins 1 (+) and 5 (-) was measuring -12vdc, therefore it wasn't getting the correct power voltage to the DM-100.

Environment

  • DF-1010
  • DM-100

Cause

  • Wiring was connected properly per the wiring schematic, but the wires were installed incorrectly coming out of the power supply. 
    • The black wire was providing the positive voltage, and the red wire was giving the negative voltage, which is backwards.

Resolution

  • Rewire the 12vdc positive and negative wires to the correct TB locations even if the wire colors aren't correct.
    • Ensure that the positive voltage wire is going to pin 1 and the negative is going to pin 5 on the 9-pin TB circuit board attached to the J-box. This confirms that we aren't getting a (-) negative voltage to the DM-100.

KB ID: DD2295143


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.