CDMA Modem, Not able to access web configuration from internet
Potential Symptoms
Not able to connect to CDMA modem over the air (OTA)
Environment
- Product: Galaxy displays
- Component: CDMA modem
- Control System:
Cause
Over The Air (OTA) access is disabled.
Resolution
Enable OTA access for both HTTP and SSL.
- Direct connect to modem using service laptop.
- Open Internet Explorer page and put Gateway IP in Address bar.
- This should get you into the ACEmanger for the modem. Log in using provided password.
- Under the Services tab select ACEmanager on the left side.
- For OTA ACEmanager Access change to "Both HTTP and SSL".
- Click Apply. Click OK on the pop up.
- Click Reboot in the upper right corner.
KB ID: 000008965
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