How to update firmware on a VFC controller

Question

  • How to update firmware using a memory stick (flash drive, thumb drive) and the VFC controller.
  • How can I update firmware remotely using a computer through the webpage user interface (Web UI)?

Environment

  • Product Family: Vanguard
  • Product: VF, VM, VX, VC6, and VS6 displays
  • Component: VFC 
  • Control System: Vanguard

 Answer/Steps

  • The VFC controller has 2 boards inside of it. The DMP (Player image) & the VIP (Video Processor). Update both.
  • Method 1 is to update on site. Method 2 is to update remotely through an internet connection.

Method 1: Updating locally with a USB memory stick.

  1. Download the firmware to your memory stick.
  2. Insert the memory stick into J3 on the back of the VFC. (Kingston brand is preferred. other brands might not work)
  3. Log into the VFC by pressing enter on the keypad.
  4. Enter the password and press enter again.

To update the DMP do the following from the controllers menu screen:

  1. Select Shared
  2. Select Update
  3. Select VFC
  4. Select dmp.offline_x.x.x.x_i386.deb
  5. Select Confirm
  6. Wait for it to finish 100%

To update the Video Processor do the following from the controllers menu screen:

  • Select Shared
  • Select Update
  • Select Display
  • Select VIP-Distro
  • Select Confirm
  • Wait for it to finish 100%

Method 2: Updating remotely through the webpage interface.

DMP:

  1. Open an internet browser to log into the DMP board of the VFC controller.
  2. Type the controllers IP address followed by :80 into the address bar. Example http://10.3.20.75:80
  3. You will be prompted to enter the password in the popup window.
  4. Select Firmware from the Dashboard.
  5. Select Update and browse to the VIP file.
  6. Click on the open button.
  7. Wait for it to finish 100%.

 VIP:

  1. Open an internet browser to log into the VIP board of the VFC controller.
  2. Type the controllers IP address followed by :85 into the address bar. Example http://10.3.20.75:85
  3. You will be prompted to enter the password in the popup window.
  4. Select Firmware from the Dashboard.
  5. Select Update and browse to the VIP file.
  6. Click on the open button.
  7. Wait for it to finish 100%.

KB ID: DD3076316


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