Cambridge-Isanti High SchoolCambridge-Isanti High SchoolCambridgeGP0|#497a7b1b-a876-482f-ab01-45d030a85425;L0|#0497a7b1b-a876-482f-ab01-45d030a85425|Minnesota:MN;GTSet|#40ec3996-05a4-4b29-be11-accbb09263e3;GPP|#250d4c9d-ec42-43d6-b50b-21dddfa79496GP0|#bcb51922-bc5d-4f17-b95b-de5455d1da85;L0|#0bcb51922-bc5d-4f17-b95b-de5455d1da85|United States:USA;GTSet|#3e339a2e-a8ca-45f0-a9b0-4c41af93626d
Eddyville Blakesburg Fremont High SchoolEddyville Blakesburg Fremont High SchoolEddyvilleGP0|#932fe770-6a44-4dc6-accf-5e003145fae1;L0|#0932fe770-6a44-4dc6-accf-5e003145fae1|Iowa:IA;GTSet|#40ec3996-05a4-4b29-be11-accbb09263e3;GPP|#250d4c9d-ec42-43d6-b50b-21dddfa79496GP0|#bcb51922-bc5d-4f17-b95b-de5455d1da85;L0|#0bcb51922-bc5d-4f17-b95b-de5455d1da85|United States:USA;GTSet|#3e339a2e-a8ca-45f0-a9b0-4c41af93626d
Lennox High SchoolLennox High SchoolLennoxGP0|#9433fe22-b95d-47c5-a6cd-23f8fc1238f7;L0|#09433fe22-b95d-47c5-a6cd-23f8fc1238f7|South Dakota:SD;GTSet|#40ec3996-05a4-4b29-be11-accbb09263e3;GPP|#250d4c9d-ec42-43d6-b50b-21dddfa79496GP0|#bcb51922-bc5d-4f17-b95b-de5455d1da85;L0|#0bcb51922-bc5d-4f17-b95b-de5455d1da85|United States:USA;GTSet|#3e339a2e-a8ca-45f0-a9b0-4c41af93626d
Madison Square Garden/en-us/photos/details?pn=WP-19390&cid=120679Madison Square GardenNew YorkGP0|#cc98949b-a500-4c87-a419-c83210c79c88;L0|#0cc98949b-a500-4c87-a419-c83210c79c88|New York:NY;GTSet|#40ec3996-05a4-4b29-be11-accbb09263e3;GPP|#250d4c9d-ec42-43d6-b50b-21dddfa79496GP0|#bcb51922-bc5d-4f17-b95b-de5455d1da85;L0|#0bcb51922-bc5d-4f17-b95b-de5455d1da85|United States:USA;GTSet|#3e339a2e-a8ca-45f0-a9b0-4c41af93626d
Zachary High SchoolZachary High SchoolZacharyGP0|#bb310479-677a-40be-9e1c-0099813b0e5e;L0|#0bb310479-677a-40be-9e1c-0099813b0e5e|Louisiana:LA;GTSet|#40ec3996-05a4-4b29-be11-accbb09263e3;GPP|#250d4c9d-ec42-43d6-b50b-21dddfa79496GP0|#bcb51922-bc5d-4f17-b95b-de5455d1da85;L0|#0bcb51922-bc5d-4f17-b95b-de5455d1da85|United States:USA;GTSet|#3e339a2e-a8ca-45f0-a9b0-4c41af93626d

Basketball System Support

Support Alert
From a basic scoreboard for scoring and timing, to the more advanced basketball systems, we have you covered. Ensure you're prepared for your next basketball game by using our support resources.

 
Operating Icon

Operating

 

Control Systems

From a single scoreboard to complex video displays, find resources and training materials for operating your entire Daktronics sports system.

 

 

All Sport Pro Supporthttps://www.daktronics.com/en-us/support/controllers/All Sport ProAll Sport Pro Support
All Sport® 1600 Series Controllerhttps://www.daktronics.com/en-us/support/controllers/All Sport 1600All Sport® 1600 Series Controller
All Sport® 5000 Series Controllerhttps://www.daktronics.com/en-us/support/controllers/All Sport 5000All Sport® 5000 Series Controller
All Sport® 5500 Series Controllerhttps://www.daktronics.com/en-us/support/controllers/All Sport 5500All Sport® 5500 Series Controller
RC-200 Console Support​https://www.daktronics.com/en-us/support/controllers/RC-200RC-200 Console Support​
Show Control Live Clips Supporthttps://www.daktronics.com/en-us/support/controllers/Live ClipShow Control Live Clips Support
Show Control Systemhttps://www.daktronics.com/en-us/support/controllers/Show Control SystemShow Control System
Studio One Supporthttps://www.daktronics.com/en-us/support/controllers/Studio OneStudio One Support
Venus Control Suitehttps://www.daktronics.com/en-us/support/controllers/Venus Control SuiteVenus Control Suite

 

Sports Products

 

 

All Sport® CGhttps://www.daktronics.com/en-us/support/components/All Sport CGAll Sport® CG
Character Generator Interfacehttps://www.daktronics.com/en-us/support/components/DCGICharacter Generator Interface
Closed Captioninghttps://www.daktronics.com/en-us/support/components/Closed Captioning InterfaceClosed Captioning
DakStats Sport Softwarehttps://www.daktronics.com/en-us/support/components/DakStatsDakStats Sport Software
Daktronics Scoring-Timing Interfacehttps://www.daktronics.com/en-us/support/components/DSTIDaktronics Scoring-Timing Interface
Daktronics XML to RTDhttps://www.daktronics.com/en-us/support/components/DXTRDaktronics XML to RTD
Data Studio for NBA Supporthttps://www.daktronics.com/en-us/support/components/Data Studio NBAData Studio for NBA Support
Data Studio for NCAA Basketballhttps://www.daktronics.com/en-us/support/components/Data Studio NCAA BBData Studio for NCAA Basketball
Game Day Chart Generatorhttps://www.daktronics.com/en-us/support/components/GameDay Chart GeneratorGame Day Chart Generator
Hornhttps://www.daktronics.com/en-us/support/hardware-components/HornsHorn
LED Light Striphttps://www.daktronics.com/en-us/support/hardware-components/BB-2134LED Light Strip
LIVEBOOK Supporthttps://www.daktronics.com/en-us/support/components/AJT LiveBookLIVEBOOK Support
NBA Interfacehttps://www.daktronics.com/en-us/support/components/NBA InterfaceNBA Interface
PI-1 Possession Indicatorhttps://www.daktronics.com/en-us/support/hardware-components/PI-1 Possession IndicatorPI-1 Possession Indicator
SportsWire 4000https://www.daktronics.com/en-us/support/components/Sports Wire 4000SportsWire 4000
Team Name Message Centerhttps://www.daktronics.com/en-us/support/hardware-components/Team Name Message CentersTeam Name Message Center
Third-Party Sender Box Supporthttps://www.daktronics.com/en-us/support/components/3rd Party Sender BoxThird-Party Sender Box Support
Tissot NBA Interfacehttps://www.daktronics.com/en-us/support/components/Tissot NBA InterfaceTissot NBA Interface
Visual Horn Indicatorhttps://www.daktronics.com/en-us/support/hardware-components/Visual Horn IndicatorVisual Horn Indicator

Maintaining Icon

Maintaining

 
Fixing an Issue Icon

Fixing an Issue

 

Find Help With a Specific Product

 

 

All Sport® 5000 Series Controllerhttps://www.daktronics.com/en-us/support/controllers/All Sport 5000All Sport® 5000 Series Controller
Venus Control Suitehttps://www.daktronics.com/en-us/support/controllers/Venus Control SuiteVenus Control Suite
Third-Party Sender Box Supporthttps://www.daktronics.com/en-us/support/components/3rd Party Sender BoxThird-Party Sender Box Support
Galaxy GS6 Series Message Display Supporthttps://www.daktronics.com/en-us/support/products/GS6Galaxy GS6 Series Message Display Support
Show Control Systemhttps://www.daktronics.com/en-us/support/controllers/Show Control SystemShow Control System
All Sport® 1600 Series Controllerhttps://www.daktronics.com/en-us/support/controllers/All Sport 1600All Sport® 1600 Series Controller
SportsWire 4000https://www.daktronics.com/en-us/support/components/Sports Wire 4000SportsWire 4000
All Sport® CGhttps://www.daktronics.com/en-us/support/components/All Sport CGAll Sport® CG
Shot Clock Supporthttps://www.daktronics.com/en-us/support/products/Shot ClockShot Clock Support
NPN Series Display Supporthttps://www.daktronics.com/en-us/support/products/NPNNPN Series Display Support
Tissot NBA Interfacehttps://www.daktronics.com/en-us/support/components/Tissot NBA InterfaceTissot NBA Interface
DVN Supporthttps://www.daktronics.com/en-us/support/products/DVNDVN Support
All Sport® 5500 Series Controllerhttps://www.daktronics.com/en-us/support/controllers/All Sport 5500All Sport® 5500 Series Controller
DakStats Sport Softwarehttps://www.daktronics.com/en-us/support/components/DakStatsDakStats Sport Software
Scorers Table Supporthttps://www.daktronics.com/en-us/support/products/Scorers TablesScorers Table Support
All Sport Pro Supporthttps://www.daktronics.com/en-us/support/controllers/All Sport ProAll Sport Pro Support
Basketball Scoreboard Supporthttps://www.daktronics.com/en-us/support/products/Basketball ScoreboardsBasketball Scoreboard Support
QVN Display Support https://www.daktronics.com/en-us/support/products/QVNQVN Display Support
Statistic Display Supporthttps://www.daktronics.com/en-us/support/products/Stats DisplaysStatistic Display Support
Studio One Supporthttps://www.daktronics.com/en-us/support/controllers/Studio OneStudio One Support
LIVEBOOK Supporthttps://www.daktronics.com/en-us/support/components/AJT LiveBookLIVEBOOK Support
RC-200 Console Support​https://www.daktronics.com/en-us/support/controllers/RC-200RC-200 Console Support​
GalaxyPro Display Supporthttps://www.daktronics.com/en-us/support/products/GalaxyProGalaxyPro Display Support
NBA Interfacehttps://www.daktronics.com/en-us/support/components/NBA InterfaceNBA Interface
Closed Captioninghttps://www.daktronics.com/en-us/support/components/Closed Captioning InterfaceClosed Captioning
Game Day Chart Generatorhttps://www.daktronics.com/en-us/support/components/GameDay Chart GeneratorGame Day Chart Generator
Daktronics XML to RTDhttps://www.daktronics.com/en-us/support/components/DXTRDaktronics XML to RTD
Character Generator Interfacehttps://www.daktronics.com/en-us/support/components/DCGICharacter Generator Interface
Daktronics Scoring-Timing Interfacehttps://www.daktronics.com/en-us/support/components/DSTIDaktronics Scoring-Timing Interface
Stanchion Display Supporthttps://www.daktronics.com/en-us/support/products/Stanchion DisplaysStanchion Display Support
DVNMC Video Display Supporthttps://www.daktronics.com/en-us/support/products/DVNMCDVNMC Video Display Support
Indoor Ribbon Displayhttps://www.daktronics.com/en-us/support/products/RTNIndoor Ribbon Display
Show Control Live Clips Supporthttps://www.daktronics.com/en-us/support/controllers/Live ClipShow Control Live Clips Support
Data Studio for NBA Supporthttps://www.daktronics.com/en-us/support/components/Data Studio NBAData Studio for NBA Support
Data Studio for NCAA Basketballhttps://www.daktronics.com/en-us/support/components/Data Studio NCAA BBData Studio for NCAA Basketball

Request Service

Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
  • Select email/text settings to receive case notifications

Our standard response time is less than 4 hours.

MySupport Access MySupport 

Urgent Assistance

To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.
Contact Daktronics