Freeform Support

Freeform products are mountable LED elements that attach to building structures, logo designs, audio speakers, windows and other existing structures to create large scale video displays or custom shapes. These displays can show full color and video, and can be scheduled or controlled live. Used in sports at all levels and high end retail applications. Use the tabs below to find help operating your system, fixing an issue and maintaining your display.

Find Help With a Specific Product

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Troubleshooting Resources

Large Video Display Checklist

Ensure that your displays are in good health. Follow our recommended step-by-step large video display checklist.

Large Video Display Checklist

Maintenance Resources

Request Service

Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
  • Select email/text settings to receive case notifications

Our standard response time is less than 4 hours.

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Urgent Assistance

To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

Contact Daktronics