Columbus Blue JacketsColumbus Blue JacketsColumbusGP0|#40c7aaee-23ba-4b79-a333-32104f811649;L0|#040c7aaee-23ba-4b79-a333-32104f811649|Ohio:OH;GTSet|#40ec3996-05a4-4b29-be11-accbb09263e3;GPP|#250d4c9d-ec42-43d6-b50b-21dddfa79496GP0|#bcb51922-bc5d-4f17-b95b-de5455d1da85;L0|#0bcb51922-bc5d-4f17-b95b-de5455d1da85|United States:USA;GTSet|#3e339a2e-a8ca-45f0-a9b0-4c41af93626d
University of KentuckyUniversity of KentuckyLexingtonGP0|#c4f51454-6c96-4238-bf50-b381686cc14e;L0|#0c4f51454-6c96-4238-bf50-b381686cc14e|Kentucky:KY;GTSet|#40ec3996-05a4-4b29-be11-accbb09263e3;GPP|#250d4c9d-ec42-43d6-b50b-21dddfa79496GP0|#bcb51922-bc5d-4f17-b95b-de5455d1da85;L0|#0bcb51922-bc5d-4f17-b95b-de5455d1da85|United States:USA;GTSet|#3e339a2e-a8ca-45f0-a9b0-4c41af93626d

Sound System Support

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Support Alert
Daktronics Sound Systems integrate with dynamic scoring and video displays in both indoor and outdoor venues. Use the tabs below to find help operating your system, fixing an issue and maintaining your system.

​​​​​​​​I Need Help With:

Operating My Display Icon

Operating My System

 

 

 

SSR-WM Audio Controllerhttps://www.daktronics.com/en-us/support/controllers/SSR-WMSSR-WM Audio Controller
Custom Audio Controllerhttps://www.daktronics.com/en-us/support/controllers/Custom RackCustom Audio Controller
SSR-AM Audio Controllerhttps://www.daktronics.com/en-us/support/controllers/SSR-AMSSR-AM Audio Controller
SSR-300 Audio Controllerhttps://www.daktronics.com/en-us/support/controllers/SSR-300SSR-300 Audio Controller
SSR-200 Audio Controllerhttps://www.daktronics.com/en-us/support/controllers/SSR-200SSR-200 Audio Controller
SSR-100 Audio Controller https://www.daktronics.com/en-us/support/controllers/SSR-100SSR-100 Audio Controller

Components

 

 

Fixing Issues Icon

Fixing an Issue

 
Maintaining My Display Icon

Maintaining My System

 

Find Help With a Specific Product

 

 

https://www.daktronics.com/en-us/support/controllers/Custom RackCustom Rack
https://www.daktronics.com/en-us/support/products/SSN-150SSN-150
https://www.daktronics.com/en-us/support/controllers/SSR-100SSR-100
https://www.daktronics.com/en-us/support/controllers/SSR-200SSR-200
https://www.daktronics.com/en-us/support/controllers/SSR-300SSR-300
https://www.daktronics.com/en-us/support/controllers/SSR-AMSSR-AM
https://www.daktronics.com/en-us/support/controllers/SSR-WMSSR-WM
https://www.daktronics.com/en-us/support/products/Sportsound 1000Sportsound 1000
https://www.daktronics.com/en-us/support/products/Sportsound 1500HDSportsound 1500HD
https://www.daktronics.com/en-us/support/products/Sportsound 2000HDSportsound 2000HD
https://www.daktronics.com/en-us/support/products/Sportsound 500HDSportsound 500HD

Download a Monitoring Application for Your Audio System

Each application, specific to each standard audio product, has the capability to: actively monitor the temperature of each amplifier, display real-time signal indication of amplifier channels, provide muting capability at each amplifier channel, text tone diagnostics for driver impedances, and provide clip indication at near or during amplifier clipping levels.

Download the software using the product specific links below
Size: 24MB
System Requirements: Windows 7 or 8 with ethernet port and current updates applied

Monitoring for Sportsound 500HD
Monitoring for Sportsound 1500HD
Monitoring for Sportsound 2000HD

Request Service

Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
  • Select email/text settings to receive case notifications

Our standard response time is less than 4 hours.

MySupport Access MySupport 

Urgent Service Requests

The fastest way to contact customer support is to call us. To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

United States & Canada 1-800-325-8766

Outside the USA & Canada +1-605-697-4000