RTXU Support

The RTXU upgrade procedure enables current users of RTX-11XX/18XX displays to retain existing display structures while upgrading internal components, modules, and control systems to RTX-28XX technology.

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Installing Your RTXU

Documents

KB Articles

Configuring Your MCTRL 660 Pro

Documents

KB Articles

Select Your Control System

Fixing an Issue

Documents

KB Articles

Maintenance Best Practices

KB Articles

Manuals

Drawings

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Request Service

Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
  • Select email/text settings to receive case notifications

Our standard response time is less than 4 hours.

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Urgent Assistance

To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

Contact Daktronics