RTX-18XX Support
Outdoor Ribbons are full-color video displays typically installed on upper and lower decks in outdoor sports venues. These displays are used to show sponsor advertising, game prompts and other data/text animations. Standard pixel pitches: 10mm (SMD), 13HD, 15mm (SMD), 15HD, 16mm and 20mm. Primarily operated by Show Control. This page includes support resources for RTX-1800, RTX-1801, RTX-1803, and RTX-1850.
Installation
Installing Your RTX-1800
Documents
KB Articles
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Configuration
Configuring Your MCTRL 660 Pro

Length: 3:35
NPN-4600 Receiver Card Commissioning Process

Length: 2:57
Novastar Seam Adjustment
Documents
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KB Articles
Operation
Select Your Control System
Troubleshooting
Fixing an Issue
Maintaining
Maintenance Best Practices
All Product Manuals and Drawings
Manuals
Drawings
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Request Service
Service Requests
Use the Daktronics MySupport Portal to:
- Create a new service case
- View open service cases
- Check order and shipping status
- Verify account information
- Select email/text settings to receive case notifications
Our standard response time is less than 4 hours.
Urgent Assistance
To help expedite your call:
-
Have your case number available if one has been assigned to you.
- If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.