J Series Support

Support Alert
J Series is our outdoor SMD video product line that is available in select countries. It is capable of full color, available in 6mm and 10mm pixel pitches and used in advertising and sports applications. Operated by Show Control or Venus Control Suite

 

 

J SeriesJ Series

​​​​​I need help:


Support Fixing Issue Icon

Fixing an Issue

 
Maintaining Icon

Maintaining

 
Operating Icon

Operating

 
Installing Icon

Installing

 

Product Manuals and Drawings

 

Request Service

Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
  • Select email/text settings to receive case notifications

Our standard response time is less than 4 hours.

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Urgent Service Requests

The fastest way to contact customer support is to call us. To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

United States & Canada 1-800-325-8766

Outside the USA & Canada +1-605-697-4000