Relay Take-Off Platform (RTOP) Support

Support Alert
The Daktronics RTOP (Relay Take-Off Platform) detects the precise moment when a swimmer loses contact with the starting block during a relay exchange. The RTOP senses human contact, rather than force, and is not dependent on the weight of the athlete. The RTOP meets the latest FINA and NCAA requirements for relay exchange timing.



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Product Documentation



Request Service

Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
  • Select email/text settings to receive case notifications

Our standard response time is less than 4 hours.

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Urgent Assistance

To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.
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