Visiconn Product Support

Visiconn Display Management Solution enables users to easily upload content and schedule it to displays. This software product can be accessed through the Visiconn web site from any computer with an Internet connection.

Operating My Controller Icon

Operating My Controller

​Learn more about how to operate Visiconn

Visit our learning centers for resources to help you get the most value out of your displays.


Operation Resources

Getting Started / Installing

How-to Articles

Software Checklist

Ensure that your software is in good health. Follow our recommended step-by-step software checklist.


Software Checklist

Maintenance Resources

Troubleshooting Resources


Request Service

Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
  • Select email/text settings to receive case notifications

Our standard response time is less than 4 hours.

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Urgent Assistance

To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

Contact Daktronics