Loss of Sync Port B, display does not use redundant fiber

Potential Symptoms

  • "Loss of Sync ProLink 6 Port B" event on last the PLR in the display signal chain (typically top PLR) in IDM.

Environment

  • Product Family: Message Displays
  • Product: Large Matrix GS6
  • Component: IDM

Cause

  • Fiber redundancy not used in this series display.

Resolution

  • This event is normal to have on this series display.

KB ID: DD3673999


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.