​Daktronics Customer Support

Find a solution in the knowledge base, get training or contact our experienced support team.

 

Support Resources

Support articles, manuals, how-to videos, and training

Product Support

Find support materials related to specific products.

Contact Service

Request service online or by phone


Product Support

Find resources for your specific product or software by selecting one of the options below. If you can't find your product listed here, try searching the knowledge base.

Discontinued Product Resources

Find manuals and information related to discontinued Daktronics products.


Find a Manual

Download a copy of your product's manual or quick guide.

Find a Manual

 

Watch How-to Videos

Search our library of how-to, troubleshooting and training videos.

View Videos

 

Find Software Training

From first time users to advanced tutorials, our trainers are here to help.

Training Options

 

Can't find what you're looking for? Contact us.

Non-urgent Service Requests

The fastest way to get in touch with Daktronics Customer Services is to call us, but if you have a non-urgent need, you can use this form to request assistance from Daktronics Customer Service. We make every effort to respond to these requests within one business day (Monday - Friday, 8am - 5pm Central Time). In most cases, the response time is less than four hours.

submit a service request

sign company requests

Urgent Service Requests

The fastest way to contact customer support is to call us. To help expedite your call:

  • Have your case number available if one has been assigned to you.
  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

United States & Canada 1-800-325-8766

Outside US & Canada +1-605-697-4000


Software Training Assistance

If your equipment is working properly and you have a question on how to use the features of Venus 1500 software, one of our software trainers would be happy to give you a callback to assist you. The typical response time is less than four hours during Daktronics corporate hours Monday-Friday, 8am – 5pm Central Time.

Contact a trainer

 

Have suggestions or feedback?

We value feedback from our customers. If you have ideas to make our products better or suggestions for how we can improve our support experience, Please let us know!