Unable to change prices on gas price displays using FLXR radios; antenna is using extension cable at client radio

​Symptoms

  • Unable to change prices on gas price display.
  • Receiving Radio COM error on DM-100 handheld.
  • RSSI is at 0.
  • Radio strength shown on server radio fluctuates​​ between 5 bars and 1 bar.

Environment

  • FL-3000 gas price displays
  • FLXR radios

​Cause

  • Client radio extension cable is causing too much impedance to radio signal or has failed.

Resolution

  • By-pass extension cable if able and plug antenna directly into client radio enclosure or replace extension cable.

KB ID: DD3604612


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