GS6, After new install sign is still blank after publishing new playlist

​​​​Symptoms

  • After new install sign is still blank after publishing new playlist​ even though everything is configured properly.

Environment

  • GS6
  • DMP-5060
  • Ethernet-Bridge Radios (EBRs)

Cause

  • One or more message(s) in the playlist are large video files or large media files which take longer to transmit over radios.

Resolution

  • Wait for content to publish.

Work Around

  • ​​Remove the large files from the playlist and let the smaller files publish then re-add the larger files so something can be displayed while the larger files upload.

KB ID: DD3581242


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