DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.

TROUBLESHOOTING HUB: Galaxy Controlled via Venus Control Suite


Article Purpose

This article is intended to serve as a starting point for troubleshooting issues with Galaxy displays controlled by Venus Control Suite (VCS).   


Desired content is not playing on Galaxy display controlled by Venus Control Suite (VCS).  


  • Galaxy, Galaxy Pro
  • GS6, GC6, GP4, GPC, AF-3500, AF-3550, AF-3400, AF-3200, AF-3220
  • Venus Control Suite (VCS)

Troubleshooting Steps

KB ID: DD3506159

Fill out my online form.