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TROUBLESHOOTING HUB: Galaxy Controlled via Venus Control Suite

 

Article Purpose

This article is intended to serve as a starting point for troubleshooting issues with Galaxy displays controlled by Venus Control Suite (VCS).   

Issue 

Desired content is not playing on Galaxy display controlled by Venus Control Suite (VCS).  

Environment

  • Galaxy, Galaxy Pro
  • GS6, GC6, GP4, GPC, AF-3500, AF-3550, AF-3400, AF-3200, AF-3220
  • Venus Control Suite (VCS)

Troubleshooting Steps

KB ID: DD3506159


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