GS6, getting "network cable unplugged" when direct connected, failed Ethernet jack on controller.

Symptoms

  • Unable to connect to the display from the network or directly connected.
  • Laptop LAN says "network cable unplugged"
  • Display may be playing old content.
  • Getting 192.168.240.2 on boot-up.

Environment

  • GS6
  • DMP-8050
  • VIP-5050

Cause

  • Failed Ethernet jack on the display controller.

Resolution

  • Replace the controller.

KB ID: DD3477270


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