Customer Support

Request Service

The fastest way to contact customer support is to call us. To help expedite your call:

  • Have your case number available if one has been assigned to you.
  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.


Chinese Service Hotline: +86-400-885-1882

USA Customer Service: +1-605-697-4000